As part of our quality control policy, various monitoring systems have been implemented to ensure the safety of the products entrusted to us. Temperature monitoring, inventory management, product quality surveillance, and safety measures are operational 24 hours a day, 7 days a week.
Temperature Tracking System
The electronic temperature control system ensures the quality of product storage by maintaining ambient temperatures at predefined levels. It is of paramount importance, especially in temperature-controlled warehouses. This is a remote monitoring system that transmits temperature data from various cold rooms in the warehouse to the central system via Internet. These data can be monitored and tracked remotely by central units. In case of deviations, the system is designed to alert the relevant individuals through risk reports, including via SMS, emails, and phone calls.
In addition, even in normal situations, our teams regularly connect to the system, analyse storage conditions, examine temperature fluctuations and download reports. They can graphically display past temperature values and prepare detailed reports whenever they want.
Warehouse Management System
All processes and operations of our warehouse are carried out with the AXATA warehouse management system. After entry, all your pallets are integrated into the system with barcode technology. A specific address is defined for each pallet and all information about the pallet is recorded in the system (supplier, kg, best-before date, etc...). In this way, the traceability of your products is ensured.
This system is also used for lot tracking, Fifo management, inventory management, order management, stock control, entry/exit planning. The biggest benefits of Warehouse Management Systems are to increase warehouse efficiency, reduce customer waiting times, minimise errors and accurately track inventory.
Food Engineer
Our food engineer plays an essential role and undertakes various tasks for the effective and reliable functioning of our cold storage warehouse. These tasks are vital to ensure the freshness, safety and quality of food products.
- Food Safety and Quality Inspection
Upon receipt in the warehouse, food products must meet the following conditions:
* The temperature of the products must comply with the storage conditions indicated on their label.
* The labeling of the products must be clear and legible, and the expiration date (DLC, DLUO) must be clearly indicated.
* The overall quality of the products must be satisfactory and comply with hygiene and safety regulations.
During subsequent stages, periodic quality checks of the stored food products are carried out, and regular notifications are sent to our customers as the expiration date approaches.
- Warehouse Management protocols
These protocols enable optimized storage and distribution of various categories of food products. The principle of "first in, first out" (FIFO) is followed for the storage of food items, and they are distributed according to their categories (meat, fish, etc.). Notifications are sent to our customers as the expiration date approaches.
- Warehouse Monitoring and Record Keeping
The conditions inside the cold storage rooms are constantly monitored, and this data is recorded to take corrective actions if necessary (periodic maintenance and calibration of cooling systems, thermometer calibration, monthly pest controls, etc.).
- Temperature monitoring
Continuous monitoring and follow-up are carried out 24/7 to maintain the temperatures of the cold storage rooms at the defined values.
- Warehouse Layout and Planning
Proper layout is necessary to optimize temperature, humidity, and air circulation inside the cold storage rooms, as the preservation of the products is ensured properly with cold air circulation.
SECURITY
Constant security is ensured through the continuous presence of our staff on-site and our effective 24-hour customer service. Additionally, we have a video surveillance system accessible on-site and remotely, with continuous multi-site recording over a rolling period of 40 days.
INSURANCE
The products entrusted to us are covered by a multi-risk insurance policy from AXA (warehouse + third-party goods).